Delivery & Online Orders

A: Shipping Timeframes

1-2 Day shipping applies to Sydney metro addresses and is subject to stock availability. Addresses outside Sydney metro, rural or interstate may take longer depending on location.

B: Payment Clearance Requirement

Goods will be dispatched upon cleared customer payment. LFO Pty Ltd reserves the right to put delivery on hold until customer transaction is cleared.

C: Limited Stock Items

If your item is marked "Limited Stock" at the time of ordering and in your confirmation email, it is likely that it will need to be ordered directly from our supplier.

You will receive an email confirmation once your order ships. Delays may occur around Christmas, Easter and public holidays.

D: Only Available Online Items

If your item is marked "Only Available Online" at the time of ordering and in your confirmation email, it is likely that it will need to be ordered directly from our supplier.

You will receive an email confirmation once your order ships which may take longer depending on availability.

E: In-Stock Item Collection

An order placed during store open hours (subject to item being in stock at our store) will be ready for collection within 2 hours of purchase subject to the following conditions:

• (i) Your order is not delayed due to fraud prevention procedures.
• (ii) Please Note: Even though your order is initially confirmed and the payment is processed directly, your order is still subject to subsequent fraud prevention in most circumstances.
• (iii) If you do not receive a timely pickup notification from the store, please check your incoming mail including your junk mail for any fraud prevention notifications before contacting our store to confirm the status of the order.
• (iv) In some circumstances the availability of the item may not be 100% accurate at the time of your order or the item may have been depleted before your order could be completed by the store. In which case you can choose to place the item on back order or cancel your order.

F: Dispatch/Pickup In-Store (After Cleared Payment)

Online orders shipped from our supplier to LFO store for collection will be ready for pick up in 2-4 business days and is subject to approval from fraud prevention procedures.

Items are generally able to be shipped or collected between the indicated business days after payment has been cleared and confirmed. Customer will be informed once the order is ready.